Terms of Service

Overview

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY. Hormone University Shop operated by Hormone University (“we,” “us” or “our”) at http://www.hormone-university.com (”Web Site”) offers this e-commerce platform, including all information, tools, and products available from this site to you, the user, conditioned upon your acceptance of the terms and policies stated here. These conditions apply to all users, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content. Hormone University may change the Terms and Conditions from time to time and at any time, and without actual notice to you. All such changes to these Terms and Conditions will appear on wwe.hormone-university.com. By using this site after we post any changes, you agree to accept those changes, whether or not you have reviewed them. If at any time you choose not to accept these Terms and Conditions of use, please do not use this site.

Accuracy & Completeness of Products & Information

The Hormone University Shop does not endorse, guarantee, or make any claims (whether expressed or implied) about any products and services connected to our site. In no event will our directors, employees, partners, or affiliates be liable to any party for indirect, special, punitive, incidental, or consequential damages encountered. All products are offered “As Is” without warranty of any kind.

All measurements, weights, colors and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your system and we cannot guarantee an accurate display of such colors.

External Links

Certain content, products and services available via our Web Site may include materials from third-parties. Third-party links on this site may direct you to third-party websites that we do not have control of. We are not responsible for examining or evaluating the content of these external sites for accuracy. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Order acceptance and shipment

Your placement of an order does not necessarily ensure that We will accept your order. We may require additional information regarding your order if you have not provided all the information required by us to complete. Once a properly completed order and authorization of your form of payment is received, we will process your order for shipment. If, for some reason, we determine that we cannot ship your order within fifteen (15) days following Our receipt of a properly completed order, we will cancel your order and advise you of such action. We do not accept orders from dealers, wholesalers, or other customers who intend to resell items we offer.

When ordering, it is your responsibility to ensure that all information submitted to us is accurate. You may not be able to submit corrections after you place an order, and, if accepted, any corrections submitted after you place an order may significantly delay shipping of your order.

We reserve the right to limit the order quantity on any product, to extend the delivery timeline for any reason after the order has been placed and accepted, and/or refuse to ship product to you for any reason.

Billing and Payments

We accept the following bank or credit cards: Visa, MasterCard, American Express and Discover. We also accept Paypal.

You may be charged local tax, if applicable. If your payment method is declined, we will attempt to process your charge until the transaction is approved. If we are unable to complete the transaction, we may contact you directly to update your account information.

We are not responsible for any fees or charges that your bank or credit card issuer may apply.

The risk of loss and title for items purchased by you passes to you upon our delivery of the items to the carrier. If you would like to receive a refund for any reason, please contact us at hello@hormone-university.com. Refunds will be issued by us in our sole discretion.

Return & Exchange Policy

All returns and exchanges must be made within 30 days from the ship date.

You must email us at hello@hormoneuniversity.com for authorization before you send anything back. If you ordered clothing and are unhappy with the size/design, you can exchange it for another size provided the item has not been washed, worn, and is in re-sellable condition. You are responsible for ALL shipping costs, which will include re-shipping the new item(s) to you.

If you received the wrong item or the item was defective/damaged, you will incur no additional shipping charges. Please email hello@hormone-university.com with a photo of the items in question. We will send you a shipping label to return the item and send out your new item once we have received the return.

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